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Post-discharge care - From Hospital to Home

Amora Care winner at the Kent Business Awards
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What is post-discharge care?

Returning home after a period in the hospital can be very confusing. As excited about returning to a familiar and comforting environment as someone may be, they can also feel anxious and worried about coping at home.

Our post-discharge services put together a care plan for your loved one, focused on the early discharge days, and enable a smooth home transition while they recover. 

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My husband is well looked after, and he has excellent care. Carers are always pleasant and kind to him. He has been unwell recently, and that was taken into consideration with his care. The manager is always helpful when problems arise.

Mrs P, Tunbridge Wells

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Who is post-discharge care for?

Our post-discharge service supports anyone who is about to be discharged or who has recently been discharged. Our assistance includes:

  • Transportation

  • Ad-hoc visits

  • Live-in home care to ensure that all necessary steps are taken care of.

We understand the need for flexibility with post-discharge care and will accommodate changes in needs. We work with other professionals (GP, district nurse, physiotherapist, occupational therapist, etc.) to ensure that we are doing everything possible to facilitate recovery at home.

Amora Care was great at reassuring Mum and Dad at a time when they needed it most. We are very grateful for the care and support received. Excellent all around."

Selena, Tonbridge

Sarah gave us so much information and advice during our assessment that I knew I had to go with Amora! It was a breath of fresh air not to be hard sold anything but just genuine advice and great care..."

Sue, Tunbridge Wells

Excellent care package put together for mum. She enjoys the visits from her carer very much and really appreciates the chats and laughs they have together and the support provided.”

Steve, Paddock Wood

How does post-discharge care work?

At Amora Care, we aim to empower people to return to doing the things they love. During post-discharge recovery, we support clients with the following:

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Risk assessing your house

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Washing, dressing and personal care

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Transportation

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Laundry and housework duties

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Mobility support around your home and garden

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Nutrition assessment, meal planning and preparation

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Collecting prescriptions

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Follow a multidisciplinary care plan

Q: I'm told my loved one will be discharged imminently. What's your turnaround time?

A: We can usually do a free assessment in 24hr and get care visits started the next day. So as little as 48hr.

Q: I'm not sure how long my recovery will take. Will I be tied up on a long term contract?

A: No. We will accommodate your needs as they change and only need a week's notice to terminate the service.

Q: I might need someone with me full time for my first few days back at home. Can you help?

A: Yes. We offer live-in and night care for short periods of time. 

Post-discharge care FAQ:

Post-discharge Care FAQ:

We are an independent care company, not a franchise. This allows us to act quickly and provide care packages in less than 48 hours in some instances. If you are in need of urgent care, please call us now at 01892 336842. We will do our best to accommodate your needs as a priority.

We understand that your care needs may change over time. Therefore, we are happy to adjust the frequency and timing of our visits as necessary. We only require 48 hours of notice to cancel visits, and we can often accommodate new ones at short notice.

Although we pay our carers well, providing them with attractive wages and the highest mileage and driving compensation in the sector, our rates are still highly competitive. Hourly rates begin at £33.95 per hour and vary slightly during evenings, weekends, and bank holidays.

Yes. Our carers have professional indemnity insurance that covers them while providing home care.

 

They must also complete a comprehensive mandatory training program annually. This covers things like medication support, safeguarding, first-aid, etc. In addition to that, they also do elective training modules for things like stoma care, PEG feeding, oxygen administration, mental health, etc.

We cover roughly a 10-mile radius around Tunbridge Wells. Unlike many other providers, this includes most of the surrounding villages and rural areas.

At Amora Care, you will be assigned a team of up to four carers, depending on your needs and the frequency of visits. If you need multiple visits every day, seven days a week, we may assign four carers to ensure your care is consistent and reliable. However, if you require fewer visits, say, two per week, you can have one primary carer with a secondary carer to cover for them when they are on holiday or sick.

 

We make it our priority to introduce you to your primary carer before your care package begins.

What next?

Now is the perfect time to schedule your free assessment. During this informal visit, a member of our team will come to your home, meet with you and your family, and begin creating a personalized care plan that will help you maintain your independence and live comfortably at home.

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