Respite Care FAQ:
Our respite care packages go from a 30-minute visit to live-in care. Our bespoke service will cater to your specific needs and enable you to focus on yourself while we care for your loved one.
There are no long-term contracts. Our service can be a one-off, a set period, or ongoing.
We cover roughly a 10-mile radius around Tunbridge Wells. Unlike many other providers, this includes most of the surrounding villages and rural areas.
Although we pay our carers well, providing them with attractive wages and the highest mileage and driving compensation in the sector, our rates are still highly competitive. Hourly rates begin at £33.95 per hour and vary slightly during evenings, weekends, and bank holidays.
Yes. Our carers have professional indemnity insurance that covers them while providing home care.
They must also complete a comprehensive mandatory training program annually. This covers things like medication support, safeguarding, first-aid, etc. In addition to that, they also do elective training modules for things like stoma care, PEG feeding, oxygen administration, mental health, etc.
Getting this part right is super important to us. If you visit our team's page, you will be able to read the biographies of some of our carers. Typically, an Amora carer is a mature and local individual, carefully selected to establish rapport with our clients quickly and effortlessly.
The questions we will ask during your free assessment will help us find a good match. Then, you'll be able to meet them before care starts to make sure you are comfortable and get on well with them. In the unlikely event the carer is not a good fit, we'll find someone else.
At Amora Care, you will be assigned a team of up to four carers, depending on your needs and the frequency of visits. If you need multiple visits every day, seven days a week, we may assign four carers to ensure your care is consistent and reliable. However, if you require fewer visits, say, two per week, you can have one primary carer with a secondary carer to cover for them when they are on holiday or sick.
We make it our priority to introduce you to your primary carer before your care package begins.